![]() Please inform us of the success or failure of the above procedures.This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. To check success, go to Control Panel, Device Manager and see if "NBS Port Interfaces" is there with "NBSPortDriver" underneath it. You might also need to copy NBSPortDriver.sys into "C:\Windows\System32\Drivers". Rundll32 syssetup,SetupInfObjectInstallAction DefaultInstall 128. Now copy and paste this command into the console: ![]() CD to the "install" folder for Presentation doing something like this:Ĭd "C:\Program Files (x86)\Neurobehavioral Systems\Presentation\Version172072614\install" You should now have an administrative command prompt. Click Windows' "Start", type "cmd", right click "cmd.exe", click "Run as Administrator". Try running nbs_inst.exe as Administrator again.Īnother suggestion I found here: suggests a way to bypass devcon altogether. Is there a "RunOnce" folder item there? If not, then right click "CurrentVersion", click "New", then "Key", and name it "RunOnce". Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\. Here, someone suggests that a required registry entry might be missing. It is a simple thing which doesn't give very informative errors and apparently fails if anything is off about your system. I will now give you experimental instructions which I can make no claims about other than that they didn't wreck my machine.ĭevcon is a Microsoft utility for installing drivers. There have been a number of users with similar issues, and we have yet to be able to replicate it here, making troubleshooting difficult. I still get the same error (posting again just in case you want to confirm) ![]() >If you still get the error, then use the Windows File Explorer to go to "C:\Program Files (x86)\Neurobehavioral Systems\Presentation\Version171051514\install", right click nbs_inst.exe and click "Run as Administrator". >Please try uninstalling Presentation, then rebooting, then right click the presentation installer and click "Run as Administrator". ![]() %NBS_MDL%=DriverInstall,NBSPorts\NBSPortDriverĪddService=%NBSPortDriverServiceName%,0x00000802,NBSPortDriver_Service NBSPortDriver.DriverFiles=12 %windir%\system32\drivers Updating drivers for NBSPorts\NBSPortDriver from C:\Program Files (x86)\Neurobehavioral Systems\Presentation\Version171051514\install\NBSPortDriver.inf. One possible cause of this error is if the driver has been installed already and you are installing it again before rebooting. You might not be able to use the parallel port features in Presentation. The following errors occured while trying to install: ![]()
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